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Bennett, Arnold, 1867-1931

"Hugo A Fantasia on Modern Themes"

A staff notice about the early closing of
the previous day had been pinned up near the door, and printed
information relating to a trip to the Isle of Man, balloting for the use
of motor-cars on Sundays, and a gratis book entitled 'Human Nature in
Shoppers,' were also prominent. Above the fireplace was a fine mirror,
and Hugo was personally engaged in pasting on the mirror a fine and
effective poster, which ran as follows:
'Interesting. Last year the sales of the Children's Boot and Shoe
Department surpassed the sales of the Ladies' Ditto by L558. In the
first half of this year, on the contrary, the sales of the Ladies' Boot
and Shoe Department have surpassed the sales of the Children's Ditto by
L25. Great credit is due to the staff of the L.B. and S.D. But will the
staff of the C.B. and S.D. allow themselves to be thus wiped out? That
is the question, and Mr. Hugo will watch for the answer. Managers'
Council, July 10th.'
Hugo, as the supreme head of Hugo's, had organized his establishment in
such a manner as to leave no regular duties for himself, conformably to
the maxim that a well-managed business is a business which runs smoothly
and efficiently when the manager is not managing, and to that other
maxim that the highest aim of the competent manager should be to make
himself unnecessary.


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