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Carnegie, Andrew, 1835-1919

"Autobiography of Andrew Carnegie"

Mr. Miller
has since regretted (to me) his refusal of my earnest request, which
would have enabled the pioneer of all of us to reap what was only his
rightful reward--millionairedom for himself and his followers.
We were young in manufacturing then and obtained for the Cyclops Mills
what was considered at the time an enormous extent of land--seven
acres. For some years we offered to lease a portion of the ground to
others. It soon became a question whether we could continue the
manufacture of iron within so small an area. Mr. Kloman succeeded in
making iron beams and for many years our mill was far in advance of
any other in that respect. We began at the new mill by making all
shapes which were required, and especially such as no other concern
would undertake, depending upon an increasing demand in our growing
country for things that were only rarely needed at first. What others
could not or would not do we would attempt, and this was a rule of our
business which was strictly adhered to. Also we would make nothing
except of excellent quality. We always accommodated our customers,
even although at some expense to ourselves, and in cases of dispute we
gave the other party the benefit of the doubt and settled. These were
our rules. We had no lawsuits.


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